3101, 2023

What to Expect in Transforming the Pharmacy

Download PDF The transformation path is vastly different than that often associated with traditional consulting. Whereas the latter focuses on ‘fixing’ something that should work, the former ‘changes’ something that does not. The big healthcare consulting firms focus on ‘fixing’. Therefore, expect to drive your own transformation. As drug chain stores continue to expand their presence in the healthcare industry, hospital management must recognize a strategic imperative to expand their

3101, 2023

What Hospital CEOs Should Ask Pharmacy Leadership

Download PDF Pharmacy leadership no longer has the luxury of operating as a service cost center. CEOs must expect the leadership team to recognize their strategic role in defending the hospital from non-healthcare competition. As Dr. Joseph Cacchione turns around the fortunes of his hospitals by addressing problems caused by riding the tide of acquisitions inside the organization, he and other CEO’s must also address new challenges from outside the

2102, 2022

The Future: A Hard Sell

Sabrina Hannigan
February 21, 2022
2 - Transformation
427

“Why should I believe Sabrina Hannigan?” a hospital VP of Pharmacy asked at our introduction. True, outpatient pharmacy staffing is different from retail. But, then again, he was employing a retail pharmacy model I was familiar with. “We are not a retail pharmacy” another hospital VP of Pharmacy cautioned me at our introduction. My thought was “Then why are you operating as one?” I assured him that I would not

1205, 2020

Hospitals: Know Your Pharmacy Board

This is not a case of ‘what you don’t know won’t hurt you’. Pharmacy boards use regulations to interfere with competitor operations. Boards dominated by independent pharmacy owners try to restrict chain drug stores. Chain drug store boards look to interfere with independents and hospital outpatient pharmacies. Pharmacy regulations are meant to ensure the safety of patients. But what happens if those regulations also impose operating restrictions that determine

2804, 2020

Look to the Horizon

No glory is harvested from planning. We are rewarded for what we do today, what can be realized from our actions … today. With a fresh MBA certificate on my wall, I was excited for the invitation that found me mixing with top management in the board room. Two presenters demonstrated something called ‘pong’ on a cathode ray tube. I wondered what they were smoking as they confidently asserted

2704, 2020

Cultivators of Outpatient Pharmacy Transformation

Who is ultimately responsible for the transformation of outpatient pharmacy? One argument is management, and that is fair. Yet, is there room for others to participate? I was frustrated by the absence of any movement in an outpatient pharmacy after weeks of discussions, analysis, and encouragement. Finally, I asked what I could do to get the ball rolling. The answer was shocking and telling. “We were told not to